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Freelancer Overview
OLORUNLONI FIYINFOLUWA ESTHER Lagos, Nigeria | 08169215310 | [email protected] PROFESSIONAL SUMMARY Detail-oriented university graduate with experience in AI training and customer support. Skilled in working with AI tools, maintaining high accuracy in data-related tasks, and delivering efficient user support. Highly adaptable, quick to learn new systems, and committed to contributing effectively to AI development projects. EDUCATION University of Ilorin — Nigeria Bachelor’s Degree 2024 PROFESSIONAL EXPERIENCE AI Training & Data Support (Freelance / Project-Based) ● Assisted in training AI systems by reviewing, labeling, and organizing datasets ● Maintained accuracy and consistency across annotation tasks ● Followed structured guidelines to improve AI model performance ● Delivered tasks within deadlines in remote work environments Customer Support Representative ● Responded to customer inquiries and resolved issues promptly ● Communicated clearly and professionally across different channels ● Improved customer satisfaction through effective problem-solving ● Managed multiple requests while maintaining quality service SKILLS AI Training • Data Annotation • Customer Support • Communication • Attention to Detail • Time Management • Problem Solving • Digital Tools ADDITIONAL INFORMATION Strong interest in artificial intelligence and emerging technologies. Reliable, adaptable, and comfortable working remotely.