Fidaus A.

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FIDAUS ALHASSAN +233242110399 [email protected] Accra-kanda SUMMARY Dedicated and customer - focused professional with experience in providing excellent customer service in various roles.Proven abilities to build strong customer relationships , resolve issues and drive business growth. PROFESSIONAL EXPERIENCE Family Business 2023-present Trading Engage with customers on daily basis .listens to customer complaints and offers solutions. Breakfast to Breakfast ,osu 2020-2023 Waitress Ensures customers receive exceptional services,responding to their needs and concerns. Gathered feedbacks from customers ,using it to improve service delivery and drive business improvements. Demonstrated a proactive approach to resolving customer complaints ,ensuring issues were resolved promptly. Neolife international 2019-2020 Marketing and Sales Built and maintained strong customer relationships ,driving sales and business growth. Introduce customers to new products and services,promoting brand awareness. Updated customers on product information ,ensuring they were informed and engaged. Kukus Nest Indian Restaurant, 2018 -2019 Hostess/Cashier Greeted and attended to customers,ensuring a positive dining experience. Managed cash transactions and maintained high level of accuracy Provided excellent customer service ,responding to queries and resolving issues promptly. Skills Customer service,time management,Adaptability ,Problem solving Languages . Twi Hausa Ga Education BYU PATHWAY WORLDWI

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