Felix M.

Key Skills

Software

No software listed

Top Subject Matter

General data annotation for AI/ML datasets

Customer support operations

Top Data Types

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Top Task Types

No task types listed

Freelancer Overview

Data Annotation Specialist. Professional background includes roles such as Customer Care Representative. Education includes Bachelor of Education, University of Eldoret (2018) and Certificate of Computer Education, St. Mary Immaculate Computer College (2014). AI-training focus includes data types such as Text and labeling workflows including Annotation.

Labeling Experience

Customer Care Representative

Provided customer care support by responding to inquiries through phone, email, and chat. Focused on resolving customer issues promptly and maintaining accurate customer records. Delivered excellent customer service while communicating professionally with customers. • Responded to customer inquiries via phone, email, and chat • Resolved customer issues promptly and professionally • Maintained accurate customer records • Delivered excellent customer service

Not specified

Data Annotation Specialist

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Worked as a Data Annotation Specialist performing data labeling and annotation tasks following project guidelines and instructions. Completed quality checks to ensure annotation accuracy and alignment with the required standards. Achieved productivity and quality targets while collaborating with the team to improve overall data quality. • Followed dataset-specific labeling guidelines and instructions • Conducted annotation quality assurance checks • Met defined productivity and quality targets • Collaborated with team members to improve labeling consistency

Not specified

Education

Work History