Felix D.

Key Skills

Software

No software listed

Top Subject Matter

Publishing and content writing

Customer communications and research

Customer account documentation

Top Data Types

Text

Top Task Types

Text Generation

Data Collection

Entity (NER) Classification

Freelancer Overview

Writer / Amazon KDP (content editing and drafting). Brings 6+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Microsoft Office Suite. Education includes Doctor of Optometry, Abia State University (2021). AI-training focus includes data types such as Text and labeling workflows including Text Generation, Data Collection, and Entity (NER) Classification.

Labeling Experience

Virtual Assistant / Newjohn Boutique (research support for client info)

TextData Collection

Conducted online research to gather accurate resources requested by clients or colleagues and prepared information for timely responses. Used information retrieval practices to support customer communications and document-related tasks. Applied attention to detail to ensure the information shared in messages was correct and relevant. • Online searches for client-requested resources • Retrieval of relevant information for replies • Use of Microsoft Office for document creation and edits • Organized file and information handling to support operations

2023 - Present

Sales Manager / Newjohn Boutique (structured customer communication records)

TextEntity (NER) Classification

Managed customer accounts and communications by organizing client-related information and maintaining accurate relationship records. Provided personalized support and established recurring touchpoints with key customers to support account continuity. Contributed to maintaining structured customer documentation and operational order through consistent information handling. • Managed customer account information • Coordinated customer relationship communications • Supported structured recordkeeping and organization • Provided personalized service and support

2022 - Present

Writer / Amazon KDP (content editing and drafting)

TextText Generation

Edited and proofread written content to improve grammar, clarity, and tone while ensuring consistency with the intended audience. Produced original articles by researching topics and transforming source information into publish-ready text. Focused on quality control through revision cycles and attention to detail. • Grammatical corrections and clarity improvements • Tone and style adjustments for target readers • Research-driven article drafting • Proofreading and content quality review

2024 - 2025

Education

Work History