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ADEWOLE, FELIX BAMIDELE CRM Administrator & Data Analyst Phone: +234 806 513 6221 | Email: [email protected] LinkedIn: linkedin.com/in/felix-adewole-data-analyst Portfolio: https://my-portfolio-v1-c1lt.vercel.app/ PROFESSIONAL SUMMARY Analytical and systems-oriented professional with 5+ years of experience in CRM administration, data analysis, and workflow automation. Expert in utilizing SQL, Excel, and BI tools to track KPIs, build interactive dashboards, and generate actionable insights. Proven track record in maintaining data integrity, automating business processes, and supporting cross-functional teams in remote academic and technical environments. Dedicated to improving operational efficiency through structured data management and user support. CORE SKILLS CRM & Systems: CRM Administration (Salesforce/HubSpot/Zoho), System Integrations, Workflow Automation. Data & Analytics: SQL, Python, Advanced Excel (VLOOKUP/Pivot), Data Validation, KPI Tracking. Reporting: Dashboard Creation, Business Intelligence, Data Visualization, Report Preparation. Strategy: Business Process Analysis, Requirements Gathering (BRDs), UAT, Stakeholder Management. Operations: Documentation Management, User Training & Support, Project Coordination. PROFESSIONAL EXPERIENCE Data Analyst | Prognoz.ai | Remote May 2020 – Present CRM & Reporting: Optimized CRM data collection systems and reporting structures, improving statistical efficiency and data quality for executive decision-making. KPI D