Senior Systems Analyst (Training and instructor duties)
Provided instructor-led training and systems guidance focused on business productivity tools and operating systems. Delivered networking instruction as part of an academy role, supporting learners in practical troubleshooting and configuration tasks. Supervised exam environments by setting up and configuring systems for CBT and internal assessments. • Trained staff on Microsoft Office package and operating systems • Served as Instructor in Cisco Networking Academy • Troubleshot and resolved networking problems for learners • Set up systems for JAMB CBT and internal exams