Call center French-speaking (assurance) at VILAVI
Provided French-speaking customer support for an insurance call center environment. Supported administrative operations by coordinating and handling client-related documents for requests and follow-ups. Interactions likely involved recording, categorizing, and responding to client queries in a structured manner. • Managed inbound client calls in French • Coordinated client documents and administrative workflows • Assisted with query resolution and follow-ups • Documented requests and outcomes for processing