Accessibility Coordinator and Copywriter (VodafoneZiggo / hollandsnieuwe) focusing on WCAG-aligned manual testing and accessibility guidance
Performed manual testing of digital pages and customer journeys for accessibility, including use of a screen reader to identify issues. Translated accessibility requirements into practical guidance via internal checklists and WCAG-aligned writing. Collaborated with IT partners and internal teams to embed accessibility structurally into delivery processes. • Tested websites/pages manually for accessibility compliance • Evaluated customer journeys using assistive technology (screen reader) • Produced accessibility checklists and demo sessions to support awareness • Identified and reported potential breaches of the European Accessibility Act for Legal