Senior Data Annotation Specialist — Synthesis AI
Performed and supervised supervised NLP data annotation for conversational AI and other client projects. Labeled text for entities, intents, and dialogue acts to support conversational AI model training. Applied rigorous quality control including audits and calibration to keep annotation reliability consistently high. • NER annotation for dialogue and conversational contexts • Intent classification and dialogue act labeling • Achieved strong agreement using calibration and audits • Coordinated backlog prioritization with ML teams