Esther O.

Key Skills

Software

Other

Top Subject Matter

Client records

administrative data management

Customer CRM data and financial record reconciliation

Top Data Types

Document

Text

Top Task Types

Data Collection

Entity (NER) Classification

Freelancer Overview

Data Entry / Administrative Clerk — Ifeanyi Okechukwu & Co. (Lagos, Nigeria). Brings 7+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other. Education includes Bachelor of Science, University of Benin (2022). AI-training focus includes data types such as Document and labeling workflows including Data Collection and Entity (NER) Classification.

Labeling Experience

Data Entry / Administrative Clerk — Ifeanyi Okechukwu & Co. (Lagos, Nigeria)

OtherDocumentData Collection

In the role of Data Entry / Administrative Clerk, you performed structured record creation and updates for client information to keep internal databases accurate and usable. You verified and maintained 99% data consistency while handling 100+ client inquiries daily, ensuring records reflected up-to-date information. You also improved retrieval workflows by optimizing digital filing systems for sensitive records. • Created and updated client records in real-time. • Performed data validation for high-volume inquiry resolution. • Maintained confidential record accuracy for internal reporting. • Optimized digital filing systems for 500+ sensitive records.

2025 - Present

Data Entry Clerk / Customer Service Representative — Utobas Nigeria Limited (Lagos, Nigeria)

OtherDocumentData Collection

In the Data Entry Clerk / Customer Service Representative role, you handled large-scale customer information in CRM systems with a focus on maintaining data accessibility and accuracy. You cleaned and verified customer datasets, achieving 99% accuracy and eliminating duplicates to improve efficiency of financial data processing. You also reconciled financial data records to ensure reporting accuracy. • Managed 1,000+ account information via CRM systems. • Performed dataset cleaning and duplicate removal. • Updated and ensured data accessibility for the remote support team. • Reconciled 100% of financial data records with reduced discrepancies.

2024 - 2025

Recruiter — Gratitude India (Remote)

OtherDocumentEntity (NER) Classification

As a Recruiter (data-heavy screening role), you reviewed candidate resumes and maintained recruitment database accuracy through meticulous candidate record handling. You screened 20+ candidate resumes daily while coordinating across time zones with international stakeholders. You documented applicant details according to strict data privacy standards, maintaining high accuracy in the recruitment database. • Screened and processed 20+ resumes daily for documentation completeness. • Coordinated candidate/interview records across time zones. • Maintained 98% accuracy in recruitment databases. • Ensured candidate details were recorded per data privacy requirements.

2023 - 2023

Customer Service Representative Intern — Seed Capital Microfinance Bank (Lagos, Nigeria)

OtherDocumentData Collection

In the Customer Service Representative Intern role at a microfinance bank, you processed and validated customer financial transactions with strict compliance and security protocols. You also handled account inquiries and performed daily reconciliation of transaction records to maintain financial integrity. Additionally, you optimized documentation for numerous accounts to speed up customer service updates. • Processed 50+ daily customer financial transactions with compliance checks. • Resolved 95% of account inquiries on first contact. • Reconciled transaction records daily within a tight error margin. • Optimized documentation for 200+ accounts for faster updates.

2020 - 2020

Education

Work History