Esther A.

Key Skills

Software

Other

Don't disclose

Top Subject Matter

Transcription quality assurance and annotation guideline compliance

Operational documentation and project record management supporting AI/data production workflows

Legal Services & Contract Review

Top Data Types

Audio

Document

Text

Top Task Types

Transcription

Tracking

Data Collection

Freelancer Overview

Remote Operations & Quality Assurance Lead — Data Plus Transcription Services. Brings 5+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Other and Don't disclose. Education includes Bachelor of Science, Miva Open University (2028). AI-training focus includes data types such as Audio and Document and labeling workflows including Transcription, Tracking, and Data Collection.

Labeling Experience

Remote Operations & Quality Assurance Lead — Data Plus Transcription Services

OtherAudioTranscriptionTracking

Provided transcription dataset quality assurance by reviewing completed work for accuracy, consistency, completeness, and required formatting prior to delivery. Audited large transcription datasets to identify recurring annotation errors, workflow inconsistencies, and quality issues while ensuring strict compliance with annotation guidelines and SOPs. Performed root-cause analysis on production issues and collaborated with management to implement corrective actions and improve overall data quality. • Conducted detailed QA reviews of transcription outputs against client specifications • Maintained centralized tracking spreadsheets, quality reports, and documentation in Google Sheets and Microsoft Excel • Coordinated workflow activities across a distributed team of 100+ remote contributors to meet quality and productivity targets • Developed onboarding materials, FAQs, and quality reference documents to standardize project execution

2022 - Present

Virtual Assistant & Administrative Support — Remote Contract Roles

Don't discloseDocumentData Collection

Supported remote administrative documentation work that included maintaining organized project databases and tracking project activities with accuracy and confidentiality. While not explicitly framed as AI training, the role involved managing structured records that support production workflows and data readiness. Communicated with stakeholders on updates and requests while handling multiple concurrent projects in a remote environment. • Managed documentation and digital records for ongoing project activity • Maintained organized databases and tracked project information • Communicated project updates and administrative requests professionally • Supported multiple concurrent projects while meeting remote deadlines

2023 - 2023

Education

Work History