Erica M.

Key Skills

Software

Other

Top Subject Matter

Donor/customer records and email/note processing for compliance

Marketing content drafting

Review Domain Expertise

Top Data Types

Text

Document

Top Task Types

Entity (NER) Classification

Text Generation

Text Summarization

Freelancer Overview

Program Development Assistant (Highland Support Project) - data entry and record upkeep. Brings 5+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Salesforce, Google Workspace, and Microsoft Office. Education includes Bachelor of Science, Virginia Commonwealth University (2023). AI-training focus includes data types such as Text and labeling workflows including Entity (NER) Classification, Text Generation, and Text Summarization.

Labeling Experience

Marketing Intern (LCG Brands Consulting) - written content preparation and data checking

TextText Generation

Served as a Marketing Intern drafting and reviewing written marketing materials for consistency and campaign execution. Checked market research information to support audience engagement strategy decisions. Logged campaign metrics and organized digital assets within team workflows. • Drafted and reviewed marketing copy, social media posts, and newsletters. • Ensured style consistency across communications. • Reviewed market research data to support targeting strategy. • Logged campaign metrics and tracked digital assets.

2026 - Present

Program Development Assistant (Highland Support Project) - data entry and record upkeep

TextEntity (NER) Classification

Worked as a Program Development Assistant maintaining and organizing donor records in CRM and productivity databases. Reviewed and processed confidential email content and internal notes to ensure basic formatting and policy compliance. Completed structured data entry and categorization tasks using Salesforce and Google Workspace systems. • Updated donor records in Salesforce. • Sorted and maintained records within Google Workspace. • Reviewed external emails and internal notes for compliance. • Entered confidential data according to organizational instructions.

2025 - 2025

Writer (Ink Magazine) - drafting and revision support for text content

OtherTextText Summarization

Worked as a Writer coordinating content planning and revision cycles for publication schedules. Communicated with editors and contributors to revise and finalize written materials. Managed multiple competing priorities while keeping outputs accurate and organized. • Coordinated with editors and contributors on content schedules. • Communicated with multiple stakeholders to revise and finalize content. • Maintained accuracy and organization under deadline pressure. • Managed competing priorities across writing tasks.

2024 - 2025

Education

Work History