Eric B.

Key Skills

Software

No software listed

Top Subject Matter

Digital content organization and quality review

Administrative data entry and record verification

Customer records

Top Data Types

Text

Document

Top Task Types

Classification

Freelancer Overview

Freelance Digital Support Specialist (Remote). Brings 5+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Google Workspace, Microsoft Excel, and Google Sheets. Education includes Bachelor’s Degree, Mount Kenya University (2022). AI-training focus includes data types such as Text and labeling workflows including Classification.

Labeling Experience

Freelance Digital Support Specialist (Remote)

TextClassification

Provided content review, categorization, and quality checks for digital material while maintaining high accuracy for remote clients. Supported organizing and managing documents and spreadsheet data used to structure and verify information. Assisted with content scheduling and basic design-related tasks that required consistent formatting and review. • Performed categorization and quality assurance on reviewed content • Managed spreadsheet data accuracy during documentation workflows • Organized digital files and supported client-ready deliverables • Collaborated remotely using Google Workspace and productivity tools

2024 - Present

Administrative Assistant | Community Business Support Office

TextClassification

Performed data entry and verification using spreadsheet tools to support daily office operations and organized documentation. Managed records, schedules, and digital filing systems, ensuring information was correctly captured and maintained. Supported client inquiries with organized documentation practices aligned with data accuracy expectations. • Entered and verified data in Microsoft Excel and Google Sheets • Managed digital filing systems and maintained organized records • Updated and kept documentation consistent for office operations • Ensured data accuracy during routine support tasks

2023 - 2023

Customer Service & Data Entry Assistant | Retail Operations

TextClassification

Processed customer records and updated inventory and order tracking spreadsheets with an emphasis on accuracy. Maintained confidentiality and data integrity while supporting customer service workflows. Ensured information was properly reflected across order tracking and inventory records. • Updated inventory and order tracking spreadsheets • Processed customer records and maintained accurate documentation • Preserved confidentiality while handling customer data • Supported multitasking responsibilities in a fast-paced environment

2022 - 2023

Education

Work History