Customer Service Representative
During the busy holiday season, I served as a Customer Service Representative, providing timely assistance to diverse customers. I handled challenging disputes professionally and used proprietary systems to address stock and service questions. My work required adaptability, communication skills, and problem-solving under pressure. • Resolve complex customer service issues and disputes efficiently. • Navigate inventory and stock databases to manage discrepancies. • Provide accurate, real-time updates to supervisors and customers. • Foster positive shopper experiences with prompt solutions and support.
2024 - Present