Eniola F.

Key Skills

Software

Don't disclose

Top Subject Matter

AI content evaluation

chatbot workflows QA for customer communication and marketing automation

Prompt engineering and chatbot workflow optimization for CRM and customer support automation

Top Data Types

Text

Top Task Types

Prompt + Response Writing (SFT)

Freelancer Overview

AI Marketing & CRM Automation Specialist (Freelance, Remote). Brings 5+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Don't disclose, GoHighLevel, and ChatGPT. Education includes Computer Engineer, FUTA (2025). AI-training focus includes data types such as Text and labeling workflows including Evaluation, Rating, and Prompt + Response Writing (SFT).

Labeling Experience

Website Designer & Digital Systems Developer / AI Workflow Optimization (Freelance, Remote)

TextPrompt + Response Writing (SFT)

Created and optimized AI chatbot workflows by designing prompt/response interactions used in automated customer support and booking. Developed automation sequences that coordinate messaging and lead-generation steps within CRM systems. Used prompt engineering and workflow optimization to improve the usefulness and reliability of AI-assisted customer communication. • Authored and refined prompt-driven chatbot workflow logic. • Optimized AI workflow behavior through QA and iteration. • Designed automated email/SMS/WhatsApp message flows tied to CRM events. • Implemented lead capture and automation triggers in GoHighLevel CRM for improved conversational outcomes.

2022 - Present

AI Marketing & CRM Automation Specialist (Freelance, Remote)

Don't discloseText

Performed AI content evaluation to assess quality and clarity of AI-generated outputs for marketing and automation use cases. Applied judgment criteria during review cycles to ensure chatbot and workflow responses met expected standards. Supported iterative improvements by validating outputs before deployment in customer communication flows. • Evaluated AI-generated content for clarity and quality. • Reviewed chatbot workflow outputs for correctness in customer support/booking contexts. • Checked automation sequence behavior before sending messages via CRM-driven channels. • Contributed to QA-style validation of AI-assisted communications and generated responses.

2022 - Present

Education

Work History