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Emtiaz Alam (613) 252-8389 | [email protected] | LinkedIn | GitHub Work Experience Software Engineer January 2025 – Present Mimbar Ottawa, ON • Developed a cross-platform mobile application using React Native and Expo, scaling to 100+ active users to facilitate local community event discovery and volunteer coordination. • Architected a Firebase backend with a multi-tenant Firestore database, utilizing Node.js Cloud Functions to automate backend workflows and secure multi-provider authentication (OAuth, Apple). • Engineered an asynchronous push notification system using the Expo Server SDK, delivering real-time, event-driven updates based on custom user subscription preferences. • Built an admin dashboard using React and Tailwind CSS, featuring Role-Based Access Control (RBAC) for real-time analytics monitoring and content management. Software Engineer Intern May 2024 – August 2024 Ciena Ottawa, ON • Engineered containerized AI/ML toolsets using Python, Docker, and Kubernetes, automating optical network telemetry and improving network efficiency by 25%. • Developed C/C++ embedded systems features and authored Bash/Python scripts to accelerate deployment for 15+ firmware releases within a CI/CD pipeline. • Delivered production-grade software for metro routers in an Agile environment, troubleshooting Layer 2/3 protocols (MPLS, Ethernet) and SNMP on Linux systems. IT Systems Technician Intern September 2023 – April 2024 Kinaxis Ottawa, ON • Administered enterprise ITSM platforms