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EMOMOTIMI MIENE Port Harcourt, Rivers State, Nigeria | +234 9164479694 | [email protected] | linkedin.com/in/emomotimi-miene-96693a237 PROFESSIONAL SUMMARY Strategic and performance-driven Relationship Manager with over 4 years of experience in retail and relationship banking, specializing in customer acquisition, portfolio growth, deposit mobilization, credit origination, and customer experience management. Proven track record of exceeding sales targets, increasing asset base, improving customer retention, and managing risk in line with regulatory and internal compliance standards. Adept at building profitable client relationships, cross-selling financial products, and delivering sustainable revenue growth. CORE COMPETENCIES • Relationship and Portfolio Management • Deposit Mobilization & Liability Growth • Loan Origination & Credit Monitoring • Customer Acquisition & Retention • Product Cross-Selling & Upselling • Customer Experience & Complaint Resolution • Risk Awareness & Regulatory Compliance • CRM & Core Banking Platforms • Sales Strategy Execution • Performance Reporting & Analytics • Stakeholder Engagement • Microsoft Office Suite PROFESSIONAL EXPERIENCE Relationship Manager January 2024 – Present First Bank of Nigeria Plc, Nigeria • Build and manage a diversified portfolio of 400+ retail and SME customers, driving a 25% year-on-year growth in active accounts. • Acquire 150+ new customers annually through structured prospecting, referrals, and targeted relatio