Emmanuel O.

Key Skills

Software

No software listed

Top Subject Matter

Customer data tracking and operational recovery metrics

Field survey data validation and quality assurance

Legal Services & Contract Review

Top Data Types

Text

Document

Top Task Types

Data Collection

Freelancer Overview

Payment Recovery team operations and customer data updating (PR agents). Brings 6+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Google Sheets. Education includes Industrial Chemistry, Olabisi Onabanjo University (2019). AI-training focus includes data types such as Text and labeling workflows including Data Collection.

Labeling Experience

Payment Recovery team operations and customer data updating (PR agents)

TextData Collection

Managed daily customer data updates in dashboards and spreadsheets to support payment recovery tracking and reporting. Monitored recovery outcomes and maintained accuracy of the underlying customer records used for operational follow-ups. Ensured compliance-focused operational discipline while tracking key performance metrics for recovery trends. • Updated PR agents with customer data in Google Sheets and dashboard • Maintained timely and accurate customer and recovery outcome records • Tracked performance metrics and recovery trends for continuous improvement • Refined operational procedures to enhance productivity and data reliability

2024 - 2025

Data Quality Assistant (Ad-hoc) at National Population Commission

TextData Collection

Oversaw and improved the quality of field-collected datasets by leading validation and troubleshooting activities. Trained and supported a large team of field functionaries to maintain strict data quality standards during data collection. Measured improvements in data quality and entry accuracy and drove operational efficiency through better workflow management. • Led teams of 4–10 field functionaries for 7 months • Trained and supported 100+ field functionaries on data quality standards • Performed data validation and troubleshooting; improved data quality by 85% • Managed data operations and personnel profiling using Google Sheets and Excel

2020 - 2023

Education

Work History