Contract staff (Gateway ops), DHL International Limited
Managed high-volume gateway operations that involved preparing, reviewing, and validating shipment documentation for processing. Ensured records were correctly handled and supported secure operations during peak periods. Resolved operational issues to prevent documentation errors and maintain smooth throughput. • Processed thousands of shipments during peak seasons • Performed documentation handling and validation activities • Supported security and accuracy checks for processed records • Helped ensure zero recorded security breaches or documentation errors