Emmanuel B.

Key Skills

Software

No software listed

Top Subject Matter

Legal Services & Contract Review

Regulatory Compliance & Risk Analysis

Legal Research & Document Analysis

Top Data Types

Text

Document

Top Task Types

Entity (NER) Classification

Freelancer Overview

Customer Support Officer - Busha. Brings 6+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Bachelor Degree, University of Uyo (2023) and Product Design Certificate, TechyJaunt College (2024). AI-training focus includes labeling workflows including Named Entity Recognition.

Labeling Experience

Customer Support Officer - Busha

Entity (NER) Classification

You provided prompt and professional customer support by resolving inquiries on first contact. You delivered personalized assistance by connecting customers with tailored services and opportunities. You addressed customer concerns proactively to reduce escalations and improve satisfaction while partnering with internal teams to inform enhancements. • Resolve customer inquiries and troubleshoot issues • Provide personalized guidance aligned with customer needs • Collect and relay product feedback for service improvements • Train and mentor new customer support representatives

2022 - 2024

Education

Work History