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OMOYELE EMMANUEL ADEBIYI Parry Guest House, University of Ibadan, Ibadan Phone: 08108206549 / 09070694403 | Email: [email protected] LinkedIn:linkedin.com/in/adebiyi-emmanuel-a72249212 PROFESSIONAL SUMMARY A motivated and detail-oriented Computer Science graduate equipped with technical expertise and strong professional English communication skills. Passionate about leveraging technology to solve real-world problems, enhance organizational efficiency, and contribute to innovative projects across software development, data analysis, and technical customer support. Proven ability to manage client relationships, handle digital logistics, and resolve technical issues efficiently while delivering clear, professional correspondence. CORE COMPETENCIES Technical Support: CRM Systems, Live Chat Communication: Professional English Proficiency Tools, Email Platforms, Software Troubleshooting (Written & Verbal), Team Collaboration Operations & Logistics: Digital Scheduling, Soft Skills: Problem Solving, Analytical Thinking, Calendar Management, Order Processing Adaptability, Time Management PROFESSIONAL EXPERIENCE Customer Support Intern – Baby Jay Foodhub 2023 – 2024 • Managed and resolved high volumes of customer inquiries via live chat, email, and CRM tools, ensuring clear and effective English communication. • Documented detailed system issue reports and escalated technical bugs to the core IT helpdesk team for prompt resolution. • Collaborated with cross-functional teams to