Elvia E.

Key Skills

Software

Other

Don't disclose

Top Subject Matter

Customer support data triage and contact/data organization

Field data collection and report-support documentation

Top Data Types

Text

Computer Code Programming

Top Task Types

Data Collection

Prompt + Response Writing (SFT)

Freelancer Overview

Founder & Digital Project Manager | Elfa DreamWork (Chatbot Automation / Prompt Engineering). Brings 1+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Don't disclose. Education includes Bachelor of Science, Deolinda Rodrigues University (2025). AI-training focus includes data types such as Computer Code, Programming, and Text and labeling workflows including Prompt + Response Writing (SFT) and Data Collection.

Labeling Experience

Gestora de Atendimento Digital | Elfa DreamWork Luanda | 01/2026–Presente

Don't discloseTextData CollectionPrompt + Response Writing (SFT)

At Elfa DreamWork, you managed digital customer support and handled information triage through WhatsApp automation. You organized and maintained efficient contact/data records to support follow-up and resolution of user questions. The work involved collecting and structuring user inputs from digital channels for operational use. • Triaging incoming WhatsApp conversations for relevant next steps • Managing and updating contact/data organization for customer handling • Supporting fast resolution of questions in digital channels • Ensuring collected information was organized for reporting/operations

2026 - Present

Mobilizadora Social | CAJ – Projeto PAT2 Luanda | 08/2024–Presente

OtherTextData Collection

As Mobilizadora Social for CAJ – Projeto PAT2, you conducted community outreach and led informational sessions with the public. You collected data in the field and supported the preparation of project reports. The activities required capturing responses/observations in a structured way for later analysis and reporting. • Conducting mobilization activities and informational sessions • Collecting field data from participants/communities • Supporting creation and refinement of project reports • Ensuring collected information was suitable for documentation

2024 - Present

Education

Work History