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Freelancer Overview
Elsa Bryant System Engineering [email protected] 505-84269983 Linkedin: elsa bryant Managua,Nicaragua PROFESSIONAL SUMMARY Detail-oriented and efficient Data Entry Specialist with a Bachelor’s degree in Systems Engineering and 5+ years of experience in administrative support, customer service, and technical roles. Proven ability to manage high-volume data accurately, streamline processes, and maintain confidentiality. Fluent in English and Spanish, with strong technical proficiency in data management tools. EXPERIENCE Clinical Scheduling Specialist (Remote) Oclinicals – May 2023 to Nov 2024 Entered and maintained patient appointment data in scheduling software, ensuring 100% accuracy. Optimized scheduling workflows to reduce errors and improve efficiency. Customer Service Representative Accedo Technology – Feb 2021 to Jan 2022 Processed customer data and resolved inquiries using CRM systems. Maintained organized records of client interactions and transactions. Legal Assistant Private Law Office – Jun 2019 to Dec 2020 Managed and digitized legal documents, ensuring precise data entry for case files. Created spreadsheets to track case deadlines and client information. Telephone Interpreter (Remote) Feb 2018 to Apr 2019 Documented call details and transcribed sensitive information confidentially. IT Support / Customer Service Assistant Esquipulas Cyber – Feb 2013 to Dec 2015 Assisted with data migration and software setup for Clients. EDUCATION Bachelor’s Degree in Systems E