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Freelancer Overview
Elias Muraguri Location: London, United Kingdom | [email protected] SUMMARY Results-driven business professional with 12 years of progressive experience across small and medium-sized UK businesses, advancing from analyst roles to senior management. Holder of a Bachelor's Degree in Economics from the University of Northampton. Experienced in operations management, business analysis, financial planning, team leadership, and strategic decision-making. Demonstrated success in improving operational efficiency, supporting business growth, and leading high-performing teams. EDUCATION University of Northampton Northampton, United Kingdom Bachelor of Arts (Honours) in Economics, Relevant Areas of Study:, Macroeconomics, Microeconomics, Econometrics, Financial Economics, Business Statistics, Economic Policy EXPERIENCE Operations Manager 2021 – Present Westbridge Business Services Ltd London, UK Key Achievement: Improved operational efficiency through process redesign, contributing to sustained revenue growth and enhanced client satisfaction. • Lead day-to-day business operations for a growing professional services company. • Manage departmental budgets, operational planning, and performance targets. • Supervise and develop a team of administrative and operational staff. • Implement efficiency initiatives that improve service delivery and reduce costs. • Prepare operational reports and strategic recommendations for company directors. • Coordinate business improvement projects and proce