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E
Elena M.

Elena M.

Technical Program Manager - MD

Costa Rica flagSan José, Costa Rica

Key Skills

Software

LabelboxLabelbox
SuperAnnotateSuperAnnotate
SlothSloth

Top Subject Matter

Medical Documents, Reports and Diagnosis Analysis
Regulatory Compliance & Risk Analysis
Software Development

Top Data Types

TextText
DocumentDocument

Top Task Types

Entity (NER) ClassificationEntity (NER) Classification

Freelancer Overview

Medicine Doctor and Technical Program Manager. Brings 22+ years of professional experience across operations, contract review, compliance, and structured analysis. Education includes Master of Science, Lead University (2024) and Bachelor of Science, Universidad Estatal a Distancia de Costa Rica (2023). AI-training focus includes data types such as Medical DICOM and labeling workflows including Named Entity Recognition.

Labeling Experience

Technical Program Manager

TextTextTranscriptionTranscription

Multiple projects training LLM within the compliance frameworks and software development within big tech companies

2021 - Present

General Physician

Entity (NER) ClassificationEntity (NER) Classification

As a General Physician in private practice, I have delivered medical care and emergency response for over two decades. This role requires prompt critical decision making, staff management, and a strong knowledge across health sciences. I have also contributed academically as a university department coordinator and professor in Physiology. • Provided acute and chronic disease management for patients. • Managed hiring and oversight of healthcare professionals. • Delivered preventative education and medical consultations. • Coordinated university department activities and taught physiology.

2005 - Present

Seller Support Associate

Entity (NER) ClassificationEntity (NER) Classification

As a Seller Support Associate, I acted as the main interface between Amazon and various business partners. The position required operational support skills, time-management, and the ability to maintain high-quality service metrics. I was tasked with providing prompt, efficient service, managing escalations, and ensuring merchant satisfaction. • Provided operational support to Amazon Sellers and Merchants. • Escalated and resolved Seller issues efficiently. • Maintained high performance metrics in quality and productivity. • Demonstrated independence and resourcefulness in completing support tasks.

2015 - 2018

Education

U

Universidad Cenfotec

Higher Technician Degree, Software Development

Higher Technician Degree
2020 - 2020
C

Coding Dojo

Certificate, Full Stack Java Development

Certificate
2018 - 2018

Work History

M

Microsoft

Program/Product Manager

San José
2021 - Present
P

Private Practice

General Physician

San José
2005 - Present