Quality Assurance Supervisor - CHI Limited
Led implementation and ongoing compliance monitoring of quality management systems, achieving high adherence to GMP, HACCP, hygiene practices, allergen control, sanitation, pest control, calibration, and organic certification standards. Performed detailed audits of raw materials, packaging components, labels, and finished products against established specifications while managing an “On Hold” products program. Investigated quality deviations and customer complaints using root cause analysis and cross-functional collaboration, then implemented corrective and preventive actions to improve product quality and operational efficiency. • Conduct audits and manage hold/release workflows for rejected and on-hold items • Support testing, sampling, and documentation for regulatory, third-party, and customer audits • Train and mentor team members on quality procedures, policies, and best practices • Strengthen quality systems through CAPA, documentation discipline, and compliance improvements