Edwin N.

Key Skills

Software

Remotasks

Top Subject Matter

My strongest subject matter areas are Business Systems & Digital Transformation

Data Analytics & Business Intelligence

Finance Operations

Reconciliation. I have practical experience combining technology

data

Top Data Types

Image

Top Task Types

Bounding Box

Freelancer Overview

EDWIN MWANGI [email protected] Executive Partner Nairobi City, Kenya ABOUT ME With over a decade in technical support, I excel in providing comprehensive solutions and support. My skills include strong organization, project management, and problem-solving. I'm an avid trekker who finds tranquility in nature. In the kitchen, I unleash my creativity, turning common ingredients into delicious meals. I deeply appreciate art for its beauty and expression, and classical music uplifts both somber and joyful moments in my life. WORK Mar 2024 - SuperDataScience LLC, Australia May 2026 Executive Assistant ● Collected and analysed weekly subscription and ARR metrics from Circle, maintaining accurate performance reports and data records. ● Prepared and distributed weekly business newsletters and YouTube content while tracking engagement, traffic, and performance analytics. ● Coordinated external training events, published announcements and recordings across company platforms and YouTube, and monitored participation and content performance metrics. ● Managed customer support tickets through Email and Zoho while organizing data from multiple digital platforms into accurate reports and visual presentations for stakeholders. SEP 2020 - MOVATE JAN 2024 Independent Chat Advisor ● Effectively addressed and resolved more than 360 complaints from essential partners, guaranteeing their satisfaction and reaffirming trust in our service. ● Consistently earned favorable ratings by consistently pro

Work History