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D

Dorcas O.

Data Annotation & Customer Service Associate – iMerit

Kenya flagNairobi, Kenya

Key Skills

Software

Micro1
MercorMercor
LabelboxLabelbox
LabelImgLabelImg
CrowdSourceCrowdSource
ClickworkerClickworker

Top Subject Matter

General AI content evaluation and annotation
Legal Services & Contract Review
Regulatory Compliance & Risk Analysis

Top Data Types

TextText
DocumentDocument
VideoVideo

Top Task Types

PolygonPolygon
Text GenerationText Generation
Object DetectionObject Detection
Evaluation/RatingEvaluation/Rating
TranscriptionTranscription
Data CollectionData Collection
Text SummarizationText Summarization

Freelancer Overview

Data Annotation & Customer Service Associate – iMerit. Brings 7+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include iMerit. Education includes Bachelor of Purchasing and Supply Chain Management, Dedan Kimathi University (2020) and Certified Procurement and Supplies Professional of Kenya, Certified Procurement and Supplies Professional of Kenya (2023). AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Labeling Experience

iMerit

Data Annotation & Customer Service Associate – iMerit

iMeritiMeritTextText

In this role, I reviewed and annotated AI-generated content to meet project guidelines and quality standards. I evaluated outputs for accuracy, clarity, consistency, and usefulness, ensuring adherence to detailed instructions. Research and verification were conducted to confirm the correctness of information and overall output. • Maintained high productivity and accuracy levels across repetitive annotation tasks. • Communicated proactively with team members regarding updates and quality concerns. • Handled research-based fact-checking for data validation. • Leveraged internal tools and project documentation for labeling accuracy.

Not specified

Education

E

Executive Certificate of Proficiency in Insurance

Executive Certificate of Proficiency in Insurance, Insurance

Executive Certificate of Proficiency in Insurance
2024 - 2024
C

Certified Procurement and Supplies Professional of Kenya

Certified Procurement and Supplies Professional of Kenya, Procurement and Supply Chain Management

Certified Procurement and Supplies Professional of Kenya
2023 - 2023

Work History

I

Incredo Microfinance

Bancassurance Officer

Nairobi
2025 - Present
K

Kingdom Bank

Bancassurance Sales Officer

Nairobi
2024 - 2025