Search Quality Rater / AI Evaluator at TELUS International
Evaluated search results and online content using quality guidelines and task instructions. Assessed the relevance, accuracy, and user experience characteristics of digital content for rating. Maintained productivity and quality benchmarks and provided feedback to support continuous AI system improvement. • Rated search results and web content quality • Evaluated relevance and accuracy per guidelines • Monitored productivity and quality targets • Delivered feedback to improve AI evaluation