Devona L.

Key Skills

Software

Internal/Proprietary Tooling

Top Subject Matter

English Generalist

Customer support quality evaluation and metrics

Legal Services & Contract Review

Top Data Types

Audio

Text

Document

Top Task Types

Audio Recording

Freelancer Overview

Telephone Actress and Chat Coach (Remote) in Contract Review, Compliance, and Legal Research. Brings 11+ years of professional experience across complex professional workflows, research, and quality-focused execution. Education includes Associate of Applied Science, Monroe Community College (2005) and Certificate in Office Technology: Information Processing, Monroe Community College (2004).

Labeling Experience

English Generalist Conversationalist

OtherAudioQuestion Answering

Provided English conversational voice recordings as part of a remote voice/English generalist conversationalist role focused on natural monologues and spoken delivery. . Worked in a remote setting using digital communication to coordinate recordings and interactions. Delivered voice-modulated speech with controlled pitch, pace, and volume • Conducted natural, pause-free conversational monologues for spoken English impromptu

2025 - 2025

Education

Work History