Associate Member of Technical Staff Intern — Salesforce (May 2025 to July 2025)
During the Salesforce internship, the intern built a custom invocable action to automate repetitive workflow steps using AI agent integration. The work involved defining callable functions that the chat-based AI agent could trigger to complete user requests. This effectively created a structured interface between natural language inputs and backend automation. • Developed an invocable action for automation and reduced manual effort by 80%. • Designed and implemented a UI-based screenflow to improve accessibility and cut completion time by 50%. • Created an autonomous AI agent with a user-friendly chat-based interface. • Used Salesforce ecosystem tooling as part of the agent/function-calling pipeline.