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Freelancer Overview
Destinee Costanzo 2223 E. Ross Ave Phoenix, AZ (602) 388-0604 [email protected] APPOINTMENT SETTER / INTAKE SPECIALIST I am a Results-driven appointment setter with a strong background in high-volume client engagement, objection handling, and consultative sales. Skilled at building immediate rapport, uncovering client pain points, and guiding homeowners toward scheduled consultations with legal teams. Experienced in handling sensitive financial situations, setting clear expectations, and positioning services with confidence and credibility. Thrives in fast-paced environments with a focus on conversion, efficiency, and client trust. PROFESSIONAL EXPERIENCE Cell Phone Tech. Self Employed Phoenix, AZ July 2020 – Current $750 gross sales per week Provided technical advice to customers regarding the installation, configuration, maintenance, and repair of their cell phones. Diagnosed and resolved hardware and software issues on a variety of mobile devices. Replaced defective parts on customer cell phones such as batteries or display screens. Client Intake Specialist / Appointment Setter (Sales-Focused) Freedom Forever - Sacramento CA 09/2019-03/2020 Set 4-5 appointments per day with 63% set ratio 32% close ratio Respond to inbound inquiries from homeowners seeking relief from solar contracts and financial obligations Build rapport quickly, gather key details (installer, lender, payment terms), and identify misrepresentation or dissatisfaction Control and guide conversat