Dennis M.

Key Skills

Software

Other

Top Subject Matter

ERP system data validation

IT operations

and structured record quality assurance

Top Data Types

Document

Text

Top Task Types

Data Collection

Classification

Freelancer Overview

IT Support Technician at Eddy's Homecare Company Ltd (structured data validation and quality-focused record maintenance). Brings 4+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Internal, Proprietary Tooling, and Other. Education includes Bachelor of Technology, Mount Kenya University (2024) and Certificate, Cyber Shujaa (2025). AI-training focus includes data types such as Document and labeling workflows including Data Collection and Classification.

Labeling Experience

IT Support Technician at Eddy's Homecare Company Ltd (structured data validation and quality-focused record maintenance)

DocumentData Collection

Provided structured validation and quality checks for ERP system entries and user records to ensure accurate data integrity. Followed documented procedures and operational runbooks to monitor performance, flag anomalies, and support escalation decisions. Maintained precise technical documentation to support end-user and technical audit trails. • Verified structured records for correctness and completeness in an ERP context • Performed anomaly detection based on monitored system performance signals • Ensured adherence to data accuracy standards and confidentiality requirements • Documented workflows and runbooks for consistent repeatable processing

2024 - 2025

Polling & Counting Clerk at Independent Electoral and Boundaries Commission (IEBC) (structured data verification)

OtherDocumentClassification

Processed and verified large volumes of structured ballot-count data under supervised, high-stakes conditions with strict accuracy. Followed detailed procedural guidelines with zero deviation to maintain impartiality and data integrity. Ensured confidentiality throughout handling and verification of election-related records. • Verified structured ballot count entries with high precision • Followed strict procedural instructions and maintained impartiality • Preserved confidentiality and integrity of election data • Handled large-volume structured data processing within supervision

2022 - 2022

IT Department Attaché (Intern) at Kenya Medical Training College (KMTC) (documentation and data verification work)

OtherDocumentData Collection

Supported IT operations across departments by maintaining detailed logs and documentation of technical support activities with strict adherence to institutional processes. Performed data verification and system checks to ensure operational accuracy and reliable recordkeeping for institutional review. Worked independently while meeting supervisor timelines and quality standards. • Maintained detailed activity logs and documentation for review • Performed verification and system checks for accuracy • Followed institutional guidelines with consistency and reliability • Ensured completeness and correctness of recorded support data

2022 - 2022

Education

Work History