Dennis K.

Key Skills

Software

Don't disclose

Top Subject Matter

Customer support automation

predictive analytics

NLP chat systems

Top Data Types

Text

Top Task Types

Text Generation

Prompt + Response Writing (SFT)

Freelancer Overview

AI Specialist / Data Analyst (Freelance) focusing on building and deploying ML/NLP models and chatbot automation. Brings 7+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Don't disclose. Education includes Bachelor of Arts, Kenyatta University (2019). AI-training focus includes data types such as Text and labeling workflows including Text Generation and Prompt + Response Writing (SFT).

Labeling Experience

Online Chat Specialist using conversational AI techniques to improve engagement

Don't discloseTextPrompt + Response Writing (SFT)

• Managed real-time client communication using conversational AI techniques to improve user interaction quality. • Applied prompt/response conversational practices to maintain professionalism and emotional intelligence in digital messaging. • Interpreted user messages to support appropriate automated or guided responses, reinforcing conversational consistency. • Contributed to ongoing refinement of client-facing interaction flows based on engagement and satisfaction feedback.

2021 - Present

AI Specialist / Data Analyst (Freelance) focusing on building and deploying ML/NLP models and chatbot automation

Don't discloseTextText Generation

• Developed and deployed AI-driven chatbot systems that used NLP techniques for customer engagement and automated responses. • Performed data cleaning, transformation, and preparation to generate analytical insights for downstream AI model behavior. • Built predictive machine learning models using Python-based workflows for decision support from historical datasets. • Supported AI training through iterative model development, testing, and evaluation in simulated business scenarios.

2020 - Present

Education

Work History