Chief Manager – Cards Analytics (Fraud Analytics)
Built AI/ML-driven systems for fraud and customer analytics, including modeling that processes transactional signals to improve detection outcomes. Managed real-time fraud scoring and risk alerting workflows that effectively transform behavioral and transactional data into structured decision signals. Drove production enhancements such as rule-framework adjustments that improved alert precision for downstream decisioning. • Implemented real-time transaction score modeling using neural networks for fraud capture • Improved fraud-to-alert ratio by tuning the Falcon rule framework to reduce false positives • Built an address-matching system to detect and flag collusion patterns • Supported stakeholder reporting to business, risk, and CXO leadership