David M.

Key Skills

Software

Internal/Proprietary Tooling

Top Subject Matter

Enterprise merchandise/promotion retail data quality and auditing

Pricing analytics data onboarding and merchant collaboration for structured pricing datasets

Top Data Types

Text

Image

Document

Top Task Types

Data Collection

Transcription

RLHF

Freelancer Overview

Manager, Merchandise Management Systems | The Home Depot (System Support & Administration; Data Quality & Auditing). Brings 31+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Zendesk, Monday.com, and App Security. Education includes Bachelor of Science, University of Florida (1995). AI-training focus includes data types such as Text and labeling workflows including Data Collection.

Labeling Experience

Manager, Merchandise Management Systems | The Home Depot (System Support & Administration; Data Quality & Auditing)

TextData Collection

Directed auditing and cleanup of promotional retail alignment data for multiple promotional cycles, ensuring records matched store and retail structure requirements. Coordinated large-scale system updates affecting retail assignments and state tax-free holiday data, with emphasis on correcting misaligned retail information. Led change management activities that required validating and updating operational datasets tied to corporate promotions. • Cleared misaligned retails for six promotional cycles • Built custom store-zone retail alignments • Executed critical system updates for state tax-free holidays • Managed enterprise ticket queues for tracking updates in Zendesk and Monday.com

2022 - Present

Senior Analyst, Pricing Analytics | The Home Depot (User Onboarding & Training; Data Collaboration)

TextData Collection

Built and executed onboarding and training programs to transition corporate users onto pricing and visibility systems, improving consistent capture and use of system data. Designed and deployed a Zendesk ticket system instance to streamline collection of support inputs and operational issue data for merchandising solutions. Partnered with merchants to accurately establish line structures and analyze competitive pricing data, supporting data accuracy for downstream pricing operations. • Onboarded users to PaCMan and mPulse systems • Built a Zendesk ticket system instance for Merch Solutions • Established line structures with merchants • Analyzed competitive pricing data for accuracy

2018 - 2022

Education

Work History