Operations Manager — Oakbrook Management Company (LLM automation for special assessment workflows)
Built and deployed LLM-driven workflow automation to support special assessment processes using multiple foundation models. Focused on prompt/model usage and integration to reduce manual effort in operational assessments. The work emphasized generating and refining LLM outputs for end-to-end decision support in business workflows. • Used LLMs including Claude, ChatGPT, Gemini, and Copilot • Automated special assessment workflows and reduced manual toil by ~97% • Integrated LLM outputs into operational processes for tenant/owner assessments • Performed iterative prompt/model orchestration to improve output quality