Biometric Visa Appointment Officer — ADO travels
Guided applicants through biometric visa procedures and maintained accurate daily processing records used for operational reporting. Identified and reported inconsistencies, system errors, or suspected fraudulent activities to supervisors during processing. Adhered strictly to SOPs and international biometric compliance standards while collaborating with IT and security staff. • Provided applicant guidance on procedures and requirements • Maintained daily processing logs and routine operational reports • Flagged inconsistencies, errors, and suspected fraud • Followed biometric compliance standards and SOPs