Founder & Operations Manager (AI tools familiarity; quality evaluation for AI training-style feedback)
Served as an AI training and quality-focused evaluator within business operations, applying careful judgment to assess outputs and ensure standards. Used AI tools to understand system behavior and recognize where models may fail, informing feedback and improvement. Focused on identifying issues early and providing clear, reasoned notes suitable for iterative AI training workflows. • Reviewed and evaluated quality of customer-facing information for accuracy and consistency. • Resolved customer issues by translating observed problems into actionable feedback. • Monitored patterns in day-to-day operations to detect anomalies and shortcomings. • Communicated detailed written feedback to support continuous improvement cycles.