David A.

Key Skills

Software

Other

Top Subject Matter

AI data annotation and information organization

Text-based customer inquiry handling and organization

typing

Top Data Types

Text

Image

Audio

Top Task Types

Classification

Freelancer Overview

Freelance Remote Support & Online Services (AI data annotation). Brings 1+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include Other. Education includes Bachelor of Science Qualification, Université Polytechnique Internationale du Bénin (2015). AI-training focus includes data types such as Text and labeling workflows including Classification and Entity (NER).

Labeling Experience

Freelance Remote Support & Online Services (AI data annotation)

OtherTextClassification

Worked on AI data annotation tasks as part of remote customer and digital support services, supporting labeling-style workflows using AI tools and online platforms. Performed information organization and internet research activities to prepare and manage data for downstream use. Maintained accurate, clear communication with clients while handling AI-assisted tasks in a remote environment. • Assisted clients through online communication and chat support related to data tasks • Organized and structured information gathered via internet research • Used AI tools (e.g., ChatGPT) to support digital annotation-style work • Followed remote collaboration practices using common productivity and messaging tools

2021 - Present

Customer Service Representative (text support)

OtherText

Provided ongoing customer service support that involved working with text-based inquiries and structured responses in remote chat and communication channels. While primarily support-focused, the role included managing and resolving requests efficiently using clear categorization and organization of customer information. This contributed to consistent quality control for text data processing tasks in a digital workflow. • Responded to customer inquiries professionally and efficiently • Resolved customer concerns by organizing and clarifying textual information • Maintained accurate customer communication records in a remote setting • Supported consistent request handling processes for better data quality

2019 - Present

Education

Work History