IT Support / MIS Personnel (National Service)
Supported organizational MIS workflows by updating databases, validating records, and performing data quality checks to ensure reliable information. Prepared detailed analytical reports on MIS performance, translating operational data into actionable insights for stakeholders. Logged and tracked support tickets, escalating complex cases and maintaining accurate documentation throughout the process. • Conducted data validation and quality control checks for database accuracy. • Maintained and updated organizational databases to preserve data integrity. • Prepared and presented analytical MIS reports based on collected records. • Managed ticket logging and escalation for technical issues affecting data records.