Daniel A.

Key Skills

Freelancer Overview

DANIEL ADEYEMO Windsor Mill, MD +1 (443) 271-4536 | [email protected] PROFESSIONAL SUMMARY Professional Customer Support Specialist with experience providing remote communication, customer service, and administrative support. Skilled in handling customer inquiries through phone, email, and live chat while maintaining professionalism and customer satisfaction. Strong communication, problem-solving, and multitasking abilities with experience working independently in remote environments. SKILLS • Customer Service • Remote Communication • Live Chat Support • Email Support • Phone Support • Data Entry • Problem Solving • Conflict Resolution • Microsoft Office Suite • Google Workspace • Time Management • Team Collaboration PROFESSIONAL EXPERIENCE Customer Support Representative Freelance Remote Work | 2021 – Present • Provided customer support through phone, email, and live chat platforms. • Assisted customers with inquiries, account support, and issue resolution. • Maintained accurate customer records and documentation. • Resolved customer complaints professionally and efficiently. • Managed multiple customer interactions while meeting deadlines. • Maintained a positive customer experience through clear communication and professionalism. EDUCATION Diploma Holder / Undergraduate TECHNICAL PROFICIENCIES • Microsoft Word • Microsoft Excel • Google Docs • Google Sheets • Zoom • Slack ADDITIONAL INFORMATION • Strong written and verbal communication skills • Comfortable working in r