Director – Operational Audit / automated desk audit, continuous monitoring, and audit rectification platform (Awash Bank)
Architected and launched a real-time audit rectification platform to automate discrepancy detection and evidence workflows for daily operational health tracking. Established a Desk Audit model using near real-time data access and automated documentation review to expand coverage and improve anomaly detection across customer accounts. Led forensic investigations and governed operational audit quality using automated data testing and accountability loops. • Reduced reporting turnaround time and discrepancy resolution timelines through automated rectification handling. • Expanded audit coverage from 126 branches per quarter to 1,000+ branches using continuous remote monitoring. • Implemented 100% automated data testing across 15 million customer accounts to improve detection versus manual sampling. • Directed high-stakes investigations and strengthened governance by integrating quality assurance into the audit framework.