ML Data Operations Manager, Amazon AWS (AI Data)
Led an ML data operations team delivering high-quality annotated data to support model development across multiple Amazon product lines. Oversaw transcription-related labeling, adjudication, and human evaluation workflows with regular quality audits and operational reporting. Ensured timely intake planning and KPI-driven execution for customer-requested data projects. • Managed 13 ML data linguists and coordinated execution with internal customers and language engineers. • Conducted ongoing audits to ensure data protocol compliance and project accuracy. • Maintained strategic documentation, roadmap, and reporting for operational efficiency. • Delivered transcription, annotation, adjudication, and human evaluation outputs using Encord tooling.