AI Solutions Consultant & Product Analyst (AraModal AI)
Reviewed and annotated model responses for voice agent and chat intelligence systems using structured evaluation rubrics grounded in observable behavior. Conducted screenshot-level UI analysis to map workflows, identify UI inconsistencies, and document evidence for engineering teams. Calibrated knowledge base accuracy by flagging discrepancies between model outputs and what was visible in client-facing interfaces. • Evidence-based conversational flow and observable behavior annotation • Screenshot/UI workflow mapping and discrepancy identification • Rubric design for knowledge base accuracy and response evaluation • Multi-vertical concurrent review prioritization across 6+ industries