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C
Cynthia W.

Cynthia W.

Customer Service Representative

Kenya flagNairobi, Kenya

Key Skills

Software

Don't disclose

Top Subject Matter

Artificial Intelligence (AI)
Data Annotation & Labeling
Customer Service

Top Data Types

VideoVideo

Top Task Types

Text GenerationText Generation

Freelancer Overview

I have experience in data labeling and AI training data projects involving image, video, and text annotation. My work has included identifying and labeling objects, categorizing content, reviewing annotations for accuracy, and following detailed project guidelines to ensure high-quality datasets. I am detail-oriented, consistent, and able to work efficiently while maintaining accuracy across repetitive tasks. I am also a fast learner who adapts quickly to new tools and workflows. I have strong organizational and analytical skills, good communication, and the ability to meet deadlines while maintaining quality standards. My focus on precision and reliability helps contribute to creating accurate datasets that support effective machine learning and AI model development.

Labeling Experience

Data Annotation

VideoVideoText SummarizationText Summarization

This project involves watching video content carefully, identifying the actions and events taking place, and creating accurate summaries based on what is happening in the footage. The work requires strong attention to detail, good observation skills, and the ability to follow annotation or labeling guidelines consistently. The goal is to provide clear and precise descriptions that help improve AI models’ understanding of human activities, objects, and interactions in videos. The role also requires maintaining high accuracy, reviewing details frame by frame when necessary, and ensuring summaries are concise, relevant, and aligned with project instructions. Strong communication skills, consistency, and the ability to work efficiently with repetitive tasks are important for delivering high-quality training data for AI systems.

2024 - Present

Education

T

Taita Taveta National Polytechnic Voi Main Campus

Diploma in Social Work, Social Work

Diploma in Social Work
2021 - 2022
T

Taita Taveta National Polytechnic Voi Main Campus

Certificate in Social Work, Social Work

Certificate in Social Work
2019 - 2021

Work History

H

Hakki Africa Limited

Customer Service Representative

Nairobi
2024 - Present
N

NACADA

Community Outreach Intern

Nairobi
2023 - 2023