User Research and Experience
Smart Energy Meter Monitoring and Maintenance
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Network Operating Center Officer (NOC) — Petrolseal Ocean & Energy Ltd. Brings 13+ years of professional experience across complex professional workflows, research, and quality-focused execution. Core strengths include N and A. Education includes Google UX Design Certificate, Google (2022) and Bachelor of Science, Nnamdi Azikiwe University (2011). AI-training focus includes data types such as Text and labeling workflows including Data Collection and Classification.
Smart Energy Meter Monitoring and Maintenance
Operated a network operations center workflow that required documenting and compiling incident information from network alerts and malfunctions. This involved producing structured textual incident reports to support investigation and resolution of GSM infrastructure issues. These documentation tasks function as data collection/annotation for operational troubleshooting use-cases. • Logged network issues and tracked infrastructure status from alerts • Compiled incident reports for hardware malfunctions • Performed ongoing documentation of GSM infrastructure problems • Responded to network alerts and contributed to resolution records
Performed data entry work by entering new and updated information into a stock database, which constitutes text-based data labeling/maintenance. This required attention to accuracy while updating records to keep the dataset consistent. The work supported downstream use of the stock information for retrieval and operational decisions. • Entered and updated stock records in a database • Maintained database consistency across new information • Ensured accuracy and attention to detail during entry • Supported ongoing stock management with structured text data
Google UX Design Certificate, User Experience Design
Bachelor of Science, Computer Science
UX Designer
Network Operating Center (NOC) Officer