Transcriber – Info Centre (Nairobi, Kenya)
You converted audio recordings and customer interactions into structured written transcripts, interpreting different accents, slang, and mixed-language conversations. You edited and proofread transcripts to ensure grammatical accuracy and clarity, maintaining organized records for timely delivery. The role involved independent work across multiple simultaneous projects with attention to quality. • Audio-to-text conversion into structured written formats • Editing and proofreading for grammar and clarity • Accent, slang, and mixed-language interpretation • Independent delivery across multiple projects within timelines