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C
Coral

Coral

Remote Customer Support & Client Services Contractor in Contract Review, Compliance, and Legal Research

USA flagThornton, Usa

Key Skills

Software

AppenAppen
CrowdSourceCrowdSource
Surge AISurge AI

Top Subject Matter

Legal Services & Contract Review
Regulatory Compliance & Risk Analysis
Legal Research & Document Analysis

Top Data Types

TextText
DocumentDocument

Top Task Types

Text SummarizationText Summarization
TranscriptionTranscription
Data CollectionData Collection
Function CallingFunction Calling
Text GenerationText Generation

Freelancer Overview

Remote Customer Support & Client Services Contractor in Contract Review, Compliance, and Legal Research. Brings 13+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Education includes Bachelor of Human Resources Management, Western Governors University. Well suited for text-focused AI training, including legal document review, compliance annotation, and rubric-based quality evaluation.

Labeling Experience

Music Annotation and Audio-to-Text Transcription

AudioAudioFine-tuningFine-tuning

Performed detailed audio annotation for high-fidelity music datasets. Tasks included labeling audio segments for genre classification, BPM verification, and instrument identification. Conducted quality assurance on AI-generated lyrics and vocals, checking for rhythmic alignment and pitch accuracy (RLHF). Evaluated audio tokens against descriptive metadata to ensure consistency in modern music production workflows.

2023 - Present

Regulatory Compliance and Policy Logic Evaluation

TextTextText GenerationText Generation

Conducted systematic reviews of complex business documentation and HR policy guidelines to ensure logical consistency and regulatory compliance. Focused on identifying procedural anomalies in automated onboarding workflows and payroll validation data. Evaluated text for bias, ethical alignment, and strict adherence to organizational governance frameworks, ensuring that outputs met the high standards required for legal and human capital management (HCM) systems.

2023 - Present

LLM Response Evaluation and Ranking

TextTextText GenerationText Generation

Evaluated AI-generated content for factual accuracy, regulatory compliance, and adherence to insurance industry standards. Focused on identifying 'hallucinations' in policy explanations and ensuring complex insurance terminology was translated into clear, consumer-friendly language. Applied high attention to detail to verify that generated responses met strict ethical and legal guidelines.

2023 - Present

Education

W

Western Governors University

Bachelor of Human Resources Management, Human Resources Management

Bachelor of Human Resources Management
Not specified

Work History

R

Remote Professional Services

Remote Customer Support & Client Services Contractor

Thornton
2023 - Present
S

Surge Staffing

Recruiter

Thornton
2022 - 2022