Colleen S.

Key Skills

Software

Appen

Top Subject Matter

Digital advertising/media evaluation

Order processing and operational data verification

Legal Services & Contract Review

Top Data Types

Text

Document

Top Task Types

Evaluation/Rating

Freelancer Overview

Media Evaluator (Remote, Gig Work) — Appen. Brings 18+ years of professional experience across legal operations, contract review, compliance, and structured analysis. Core strengths include Appen. Education includes N/A, Bellevue College (2018) and N/A, FIDM (2008). AI-training focus includes data types such as Text and labeling workflows including Evaluation and Rating.

Labeling Experience

Media Evaluator (Remote, Gig Work) — Appen

AppenText

Provided customer-facing support that involved structured review and verification of order and delivery tracking information. Investigated and resolved inquiries by validating details and updating references to ensure accurate outcomes. Maintained formatted and updated spreadsheets for SKU availability, seasonal updates, and customer contact changes. • Handled customer interactions in a fast-paced environment using accurate information and solutions • De-escalated complex issues and coordinated resolution with supervisors/managers • Followed up on prior purchases to confirm satisfaction and provide additional support • Used SAP to input and verify orders, view processing status, and collect purchasing data

2024 - Present

Education

Work History